Privacy policy

Privacy Policy Welcome to the Privacy Policy of Velox Property Solutions Ltd, a leading multi-service property solutions company based in Manchester. At Velox Property Solutions Ltd, we are committed to safeguarding the privacy of our clients, partners, and users. This policy outlines our commitments regarding personal data and the specific ways we collect, use, store, and disclose your information. **Information We Collect** We may collect, store, and process the following types of personal information: name, contact details including email address and telephone number, demographic information such as postcode, preferences, interests, transaction history related to services offered by Velox Property Solutions Ltd, and any other relevant data that you choose to share with us. Additionally, we may collect information automatically through your interaction with our website via cookies and analytical tools. **Use of Your Information** The data we collect is used primarily for service-related purposes. This includes facilitating transactions, providing tailored support and customer service, improving our services based on feedback received from users like you, and ensuring compliance with legal obligations. At times, we may also use your information to send newsletters or promotional materials related to our services that we believe might interest you. **Information Sharing** Velox Property Solutions Ltd does not sell or lease your personal information to third parties. However, we may share your data with trusted partners who assist us in delivering various business operations under data protection agreements which secure your information's confidentiality and integrity. **Data Security and Retention** We prioritize your data security and have implemented robust technical measures to prevent unauthorized access or disclosure. Your information is stored securely and retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, it will be safely deleted or anonymized. **Your Rights** Under applicable privacy laws, you may have rights concerning your personal data being processed by Velox Property Solutions Ltd. These rights include accessing your personal data, rectifying inaccurate information, erasing or restricting processing under certain conditions, and objecting to certain processing activities. For any queries or issues relating to this Privacy Policy or the way we handle your personal information, please contact us through our website's contact page.